Florida Woman Faces Charges for Threatening Health Insurance Company Over Claims Delays and Denials
Florida Woman Charged for Threatening Health Insurance Company: 'Delay, Deny, Depose'
Source: ABC News
Incident Overview
Threatening Call to Blue Cross Blue Shield
Briana Boston, a 42-year-old from Lakeland, Florida, was arrested for making threats to her health insurance provider, Blue Cross Blue Shield, after her medical claim was denied. During the call, Boston reportedly stated, “Delay, deny, depose. You people are next.”
Connection to Recent Violence
Her comments echoed those found on bullet shell casings at the murder scene of UnitedHealthcare CEO Brian Thompson, who was recently shot. The words “deny,” “defend,” and “depose” were inscribed on the casings.
Background Information
Book Reference
Boston's phrase aligns with the title of Jay Feinman's book, "Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It," which discusses the tactics insurance companies use to avoid paying valid claims.
Apology and Justification
When questioned by police, Boston expressed regret for her choice of words, attributing it to current media coverage. She claimed she did not own firearms and insisted she was not a threat but expressed strong negative feelings towards health insurance companies, describing them as “evil.”
Legal Consequences
Charges Filed
Following the investigation, Briana Boston was charged with threats to commit a mass shooting or act of terrorism and was booked into a Polk County jail.